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CUSTOMER CARE
Store Policy
Thank you for choosing to place your order with us. We take pride in our commitment to doing our best that all orders are will be shipped on the same day, from Monday to Thursday, as long as they are submitted before 2:00 PM EST. After, to ensure timely delivery, order will be shipped on Monday, avoiding potential weekend shipping delays. Please note that this service does not apply on national holidays. In addition, we offer Saturday delivery to most locations for an additional fee, providing you with more options for receiving your order We greatly appreciate your business and are dedicated to your order promptly and efficiently.
Disclaimer:
Corals on the pictures are not WYSIWYG, photos was made under different lighting (blue or white lights) and in different tank (our show of frag tanks). You will get coral size as described, shape and color could be slightly off due to shipping stress.
After shipping stress soft corals (Mushrooms, Cloves, all types of Leathers) always will look shrink and colorless, won't look as on photos. For them to recover and adjust to new environments they will need 3-7 days in low lights and flow. Specially for mushroom we recommend to keep they under 100PAR and less.
Payment Methods
Credit / Debit Cards / PAYPAL
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